We are seeking a dynamic and motivated Team Leader to join our hospitality establishment in Dubai. The ideal candidate will lead by example, ensuring excellent customer service and smooth daily operations in a fast-paced environment.Responsibilities:- Lead, motivate, and manage a team of staff members to achieve high performance and excellent customer service.- Oversee daily operations to maintain quality and efficiency in service delivery.- Train new employees and provide continuous development opportunities for the team.- Handle customer inquiries and resolve issues promptly to maximize satisfaction.- Maintain inventory and ensure compliance with health and safety regulations.- Coordinate with management to implement business strategies and promotions.- Monitor and report on team performance and operational metrics.
- Proven experience in a supervisory or team leader role in the hospitality industry.- Excellent leadership, communication, and interpersonal skills.- Strong problem-solving abilities and ability to work under pressure.- Customer-focused with a passion for delivering outstanding service.- Ability to work flexible hours including weekends and holidays.- Knowledge of health and safety standards in the hospitality sector.- Fluent in English; additional languages are a plus.
