Kinetic is working with a leading Medical Device company who are hiring a Customer Service Executive to be based in Dubai . Please note that due to Emiratisation, only UAE Nationals with Family Book can be considered for this role. Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion. The main responsibilities will include but not limited to: - Ensure an efficient service to customers by responding promptly and effectively to all customer queries. - Efficient handling of inquiries by telephone, mail, fax, and e-mail. - Maintain accurate records of customer interactions and transactions. - Stay informed about company products, services, and policies. - Prepare reports as needed for management.
- Please note that due to Emiratisation, only UAE Nationals with Family Book can be considered for this role. - Proven experience in a similar role is a plus. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and attention to detail. - Fluency in English is a must. - Applicants should be available for face-to-face interviews in the location mentioned above.
