Front Office Administrator Job Description
Job Title: Front Office Administrator
Location: United Arab Emirates
Job Type: [Full-Time]
Reports to: [Office Manager, HR Manager, or specific Director]
Company Overview
At EdNex, we empower educational institutions and industries with transformative, future-ready solutions. From schools and universities to vocational training centers and corporations, we deliver customized, integrated technologies that enhance learning, improve outcomes, and build tomorrow’s workforce today. Whether you're adopting AI, IoT, robotics, or immersive tech— our scalable solutions are designed to grow with your vision.
Position Summary
We are seeking a friendly, organized, and professional Front Office Administrator to be the first point of contact for our company. The ideal candidate will be a highly efficient multitasker with excellent communication skills, responsible for managing our front desk, handling administrative tasks, and ensuring the smooth day-to-day operation of our office. You will play a key role in creating a positive and welcoming environment for all visitors and staff.
Key Responsibilities
Reception & Guest Services:
· Greet visitors, clients, and vendors in a warm and professional manner.
· Answer, screen, and forward incoming phone calls promptly and courteously.
· Manage the main company email inbox, responding to or directing inquiries as appropriate.
· Maintain a tidy and presentable reception area, including organizing reading materials and refreshments.
Administrative Support:
· Sort and distribute incoming mail and prepare outgoing mail and packages (e.g., with UPS, FedEx).
· Perform general clerical duties, including photocopying, scanning, faxing, and filing.
· Assist in the preparation of regularly scheduled reports and presentations.
· Maintain and order office supplies, ensuring all essential items are stocked.
· Coordinate and schedule meetings, appointments, and travel arrangements for staff as needed.
Office Management:
· Act as the primary point of contact for building management and other vendors.
· Ensure office equipment (e.g., printers, copiers) is in working order and coordinate repairs.
· Help organize in-office events, meetings, and lunches.
· May assist with managing office access keys and security protocols.
Communication & Coordination:
· Serve as the communication hub for internal and external inquiries.
· Relay important messages and information to staff in a timely manner.
· Liaise with various departments to support company-wide operations.
Qualifications & Skills
Required:
· High school diploma or equivalent; additional certification in Office Administration is a plus.
· Proven experience as a Front Office Representative, Administrative Assistant, or similar role.
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
· Excellent verbal and written communication skills.
· Strong customer service orientation with a professional and pleasant phone manner.
· Outstanding organizational and time-management abilities.
· Ability to handle multiple tasks simultaneously in a fast-paced environment.
Preferred:
· Associate’s or bachelor’s degree in business administration or related field.
· Experience with office management systems or scheduling software.
· Ability to always maintain discretion and confidentiality.
What We Offer
· A competitive salary and benefits package
· Opportunities for professional development and growth.
